Compassion: Confronted by clients’ distress and needs, the service response is compassion-based, action-oriented, and grounded in practice wisdom and research.
Respect: The service believes in the intrinsic dignity and worth of every client, and their rights to feel safe, valued and respected.
Acceptance: The service values everyone as they are, and for their capacity to make a positive contribution to their family and community.
Striving for excellence: The service will maintain a focus on continual learning, through reflection, training, feedback and consultation, and seeks to be innovative, creative and flexible to develop a service which makes a real difference.
Integrity: The service will uphold ethical practices based on established values of being fair, just, nonpartisan, trustworthy, transparent and honest in our dealings with clients, and stewardship of resources.